Smoker's Club Information

Smoker's Club Help Center

• Lineup and Schedule

  • Is there a schedule of performances?
  • Who is performing?

• Allowed and Prohibited Items

  • What is the bag policy?
  • What items are allowed and prohibited?

• Health, Safety & Security

  • Help. I bought a ticket and tested positive for COVID-19. Can I get a refund?
  • Smoker’s Club Festival Entry/Health Policy
  • Safety at Smoker’s Club Festival

• Accessibility

  • What ADA and Accessibility accommodations are available at Smoker’s Club Festival?
  • Where can I charge my power wheelchair?
  • ADA Parking & Accessible ways to get to/from Smoker’s Club Festival
  • Are there accessible festival entrances?
  • Where is the ADA Accessibility Center onsite?
  • How do I gain access to the Accessible Viewing Areas?

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• Getting Here & Getting Home

  • Where is the festival?
  • How do I get to the festival?
  • What hotel packages are available?
  • Where and what time do gates open each day?
  • Is there parking?

• General Info

  • Can I use cash at the festival?
  • What are the dates and hours of Smoker’s Club Festival?
  • Can I leave and re-enter on the same day?
  • Is there a lost & found at the festival?
  • Are there lockers available for rent?
  • Is there a current map of the festival grounds?

  See all 7 articles

• Tickets

  • I need to register or edit my wristband information
  • I have a question about my waitlist tickets
  • Where can I buy tickets?
  • Help- I never received my wristband.
  • I have a question about my tickets
  • I have a lost, damaged or tightened wristband. Can I get a replacement?

  See all 9 articles

• Contact Us

  • How do I contact the festival?
  • I’m a band/artist. How can I play the festival?